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Making the Most of It: Increasing ROI of Social Media Marketing

Social media marketing is a powerhouse for businesses big and small. With over five billion people using social media worldwide in 2024, it’s the quickest way to connect with vast amounts of potential customers. With a clever strategy on your side, your business can drive engagement, boost brand awareness, and (ultimately) increase your bottom line.

But social media is as vast and overwhelming as it is profitable. With an abundance of platforms to target and endless strategies to pursue, it can be really difficult to know where to focus your efforts. This article will give you some tried and tested strategies that will maximise your social media ROI. From crafting compelling content to leveraging data-driven insights, we’ll explore the keys to turning likes, shares, and comments into cold, hard cash.

Measuring ROI in social media marketing

When it comes to social media marketing, It’s easy for businesses to get caught up in vanity metrics like follower counts and likes. But true success lies in measuring return on investment (ROI) — how much you’re making back for every pound you invest.

Don’t be fooled by traditional social media metrics, the best way to accurately gauge your social media ROI is by keeping an eye on the following:

  • Engagement rate, which measures how actively your audience interacts with your content. The higher the engagement, the more your content has resonated.
  • Click-through rate, which shows how many people click on your links (leading to website traffic and conversions).
  • Conversion rate, which tracks how many people take a desirable action from your accounts (like marking a purchase or signing up for a newsletter).

Strategies for increasing ROI

With the right strategies in place, you can earn an impressive ROI with social media marketing. Here are our proven techniques for increasing the ROI of social media marketing.

Create a content strategy

To truly captivate your audience and drive results, your content needs to be top-notch. Creating a well-organised content calendar is essential for this. It helps you to maintain consistency, plan for seasonal campaigns, and avoid last-minute scrambling. From there, keep your audience engaged by mixing up your content formats. Experiment with text, images, videos, infographics, and even live streams to cater to different preferences.

A quick word of warning — don’t flood your feed with mediocre content. This is a sure way to turn customer conversions into abandonment. Focus on creating high-quality posts that provide value and resonate with your audience.

Choose the right platforms

Selecting the right social media platforms is crucial for maximising your ROI. It gets you in front of the audience that will be most receptive to your product and most likely to convert. 

When you’re considering platforms, don’t spread yourself too thin. Identify the platforms where your target audience spends most of their time. Are they on Instagram, LinkedIn, TikTok, or a combination? It’s also important not to prioritise a platform for the sake of it. It might seem like TikTok is the “place to be”, but studies found that in terms of ROI, it’s beaten by Facebook, Instagram and YouTube.

Leverage paid advertising

It can be tempting to keep things organic on social media, but paid advertising can take your efforts to the next level. Targeted ad campaigns allow you to reach a wider audience beyond your existing followers (and you can specify demographics, interests, and behaviours to ensure your ads are seen by the right people).

Optimise your strategy

The sheer amount of insights social media platforms provide means you can optimise your strategy as you go. Platforms like Facebook, TikTok and Instagram offer unparalleled potential to learn about consumer behaviour, raise brand awareness, and promote goods and services to a targeted audience. 

Dive deep into your data to pinpoint areas where you can improve. Are certain types of content performing better than others? Are there specific times of day when your audience is most active? By analysing this data, you can uncover valuable insights to inform your future strategy.

Build real relationships

These days, customers expect more than just a product from a brand — they want to build a relationship. To give your audience a real feel for your brand, and build a community that attracts new customers, don’t just post and run. Take the time to interact with your followers by responding to comments, likes, and shares. Show genuine interest in their feedback and questions. 

Collaborating with influencers is another powerful way to build a relationship with a larger audience (just make sure you’re partnering with content creators who align with your brand values and target audience).

Master social media marketing with Pitch

Carefully implementing these strategies can see you transform your social media presence into a revenue-generating machine. Social media is all about building relationships and creating value for your audience — by focusing on high-quality content, strategic platform selection, and data-driven optimisation, you can turn likes, shares, and comments into real business results.

Still lost? Pitch can help. From Social to AR, we’re here to consult, advise and put into practice. And don’t just take our word for it, check out our case studies and contact us here.

Further Reading